Gaming Attendant

Career Opportunity

Pay range: $18.15 per hour

Employment type: Full-time, 32-38 Hours Weekly

Location:  Glooscap Ventures/ Glooscap Entertainment Centre, Corner Store

Benefits Eligibility: Benefits become available after three (3) months of uninterrupted service if full-time.

The position requires a dependable, customer-focused individual who can work responsibly in a fast-paced environment while demonstrating integrity, professionalism, and attention to detail.

Duties include:

Customer Service

·       Provide courteous, professional, and respectful service to all customers.

·       Respond to customer inquiries and resolve routine concerns promptly.

·       Promote a welcoming, safe, and enjoyable customer experience.

·       Handle difficult situations calmly and escalate concerns when required.

Gaming Operations

·       Monitor VLT gaming areas to ensure orderly and responsible operations.

·       Ensure gaming machines and surrounding areas remain clean, functional, and presentable.

·       Report machine malfunctions, suspicious activity, or operational concerns promptly.

·       Follow all internal controls, policies, and gaming procedures.

Cash Handling & Transactions

·       Process customer transactions accurately using cash and point-of-sale systems.

·       Balance cash drawers and reconcile transactions at shift end as required.

·       Maintain accurate records and follow cash control procedures.

·       Safeguard cash, floats, and related assets at all times.

Store & Facility Support

·       Restock coolers, shelves, and operational supplies as required.

·       Maintain a clean and organized workspace, including gaming and customer areas.

·       Support general daily operations as needed.

Health, Safety & Security

·       Follow all workplace health and safety procedures.

·       Maintain confidentiality regarding business operations, customer matters, and financial information.

·       Report hazards, incidents, or security concerns immediately.

·       Support a respectful workplace free of harassment or misconduct.

Facility Maintenance

·       Maintain the general cleanliness and tidiness of gaming, customer, and common areas.

·       Complete routine washroom checks and light cleaning, including restocking essential supplies as required.

·       Address spills, litter, and garbage without delay to maintain a clean, safe, and welcoming environment.

·       Perform other light housekeeping and facility upkeep duties as required during the shift.

The successful candidate will possess the following:

·       High school diploma or equivalent (GED) preferred.

·       Previous customer service, retail, hospitality, or gaming experience considered an asset.

·       Experience handling cash and processing transactions accurately.

·       Strong attendance record and demonstrated reliability.

·       Ability to maintain confidentiality and exercise sound judgment.

·       Strong communication and interpersonal skills.

·       Ability to remain calm and professional in a fast-paced environment.

·       Strong attention to detail and accuracy.

·       Ability to work independently and as part of a team.

·       Willingness to work flexible shifts, including evenings, weekends, and holidays.

·       Reliable transportation to Hantsport, Nova Scotia.

·       Experience working in or with First Nations communities considered an asset.

• Criminal Record Check required.

Physical Demands

·       Ability to stand and walk for extended periods.

·       Ability to lift up to 50 lbs when stocking or moving supplies.

·       Ability to perform repetitive cash handling and cleaning tasks.

• Ability to work in an active customer-facing environment.

Working Conditions

·       Work takes place in a retail and gaming environment.

·       Frequent interaction with the public.

·       Evening, weekend, and holiday shifts may be required.

·       Fast-paced environment requiring multitasking and attention to detail.

If you have any questions or to apply, please submit your resume by email to recruitment@glooscapfirstnation.com

Apply by: Open until filled

We want to thank all candidates for their application; however, only those invited for an interview will be contacted.  Preference will be given to Indigenous candidates where all other things are equal.