About the Role
Retail Clerks provide customer service support and assist with daily retail operations. This role focuses on delivering a positive customer experience while supporting sales, inventory, and store operations.
Key Responsibilities
Customer Service and Sales
• Greet customers in a professional, friendly, and welcoming manner
• Assist customers with product selection, questions, and general inquiries
• Operate point-of-sale systems and accurately process cash, debit, and credit transactions
• Always maintain a positive customer experience
Product Handling and Merchandising
• Stock, rotate, and display seafood and retail products according to quality and safety standards
• Monitor product freshness and report concerns to the Manager or Assistant Manager
• Assist with receiving deliveries and restocking inventory
• Ensure displays and sales areas are clean, organized, and well maintained
Market Operations
• Support opening and closing procedures as assigned
• Maintain cleanliness of the retail space, including counters, displays, and work areas
• Follow food safety, hygiene, and workplace safety procedures at all times
• Support loss prevention and inventory accuracy
General
• Assist with promotions, special events, and community initiatives related to the market
• Attend training and staff meetings as required
• Maintain professionalism when handling customer or operational information
• Perform other related duties as assigned by the Manager or Assistant Manager
Requirements
The successful candidate will possess the following:
• High School Diploma or other education and/or experience in retail, food service, hospitality, or customer service
• Strong communication and interpersonal skills
• Excellent customer service skills and a positive attitude
• Ability to work effectively as part of a team
• Knowledge of food safety and seafood handling requirements, or willingness to complete required training
• Ability to handle cash and point-of-sale transactions accurately
• Strong understanding of and respect for Mi’kmaq culture and values
• Reliable, punctual, and adaptable in a fast-paced environment
• Criminal Record Check required
Physical Demands
• Ability to stand and walk for extended periods
• Ability to lift and carry products and supplies
• Ability to work in a cold or refrigerated environment as required
• Manual dexterity for handling products, equipment, and point-of-sale systems
Working Conditions
• Work takes place in a retail seafood market environment
• Permanent position
• Shifts may include evenings, weekends, and holidays based on operational needs
• Regular interaction with customers, staff, and community members
• Fast paced environment requiring flexibility, professionalism, and teamwork
Work Schedule: Shift work, flexibility required to meet operational demands
About the Company
Glooscap First Nation is a Mi’kmaq community located in West Hants, Nova Scotia, guided by Mi’kmaq values, traditions, and stewardship of land and people. Through responsible governance, cultural continuity, and sustainable development, the Nation is committed to strengthening community well-being for present and future generations. Glooscap Ventures, the economic development corporation of Glooscap First Nation, supports this vision through strategic investments, partnerships, and business operations across multiple sectors, creating employment opportunities, building local capacity, and promoting long-term economic sustainability. Together, Glooscap First Nation and Glooscap Ventures operate with respect, accountability, transparency, and integrity, fostering inclusive and equitable workplaces, encouraging innovation and professional growth, and placing people at the center of everything we do as we build a resilient future grounded in culture, purpose, and opportunity.